01
They do not ship abroad
Most Taobao and 1688 sellers only ship inside China. Your address is simply not accepted at checkout.
We receive it at our own warehouse in Guangzhou or Yiwu. To the seller, it is a domestic order.
Cross-border sourcing · Est. 2026
Buy anything from China. We are your agent on the ground.
Most Chinese sellers will not ship abroad, will not take your card, and will not answer you in your language. Send us the link instead. We purchase it, photograph it, consolidate it and ship it to your door — with a named partner in your own country who answers when something goes wrong.
47Countries we ship to
7Marketplaces supported
5%Flat service fee
6Languages supported
The problem
The cheapest price in the world is in China. Reaching it is the hard part.
Buying direct from a Chinese factory looks simple until you try it. These are the five walls every overseas buyer hits — and what we do about each one.
02
They do not take your card
Payment runs through Alipay or WeChat Pay, both tied to a Chinese bank account and a Chinese phone number.
You pay us by card, PayPal or bank transfer in your own currency. We settle in RMB on your behalf.
03
Nobody answers in your language
Specs, sizing, materials and after-sales are all negotiated in Chinese. Machine translation loses exactly the details that matter.
A named partner in your country handles you in your language, and talks to the factory in ours.
04
You cannot see what you are buying
Listing photos are borrowed, sizes run differently, and a wrong parcel is already halfway across the world before you open it.
We photograph every item in our warehouse and you approve it before it ships. Six shots free on every order.
05
When it goes wrong, nobody is accountable
A factory that lands a bigger, more profitable order will quietly let yours slip. This is exactly why experienced buyers still work through a trading company.
We hold the relationship and the liability. If the goods are wrong, we chase the factory — you get a solution, not an explanation.
Order lifecycle
Seven stages, and you can see every one of them.
Every order carries a document number from the moment you submit the link. Your dashboard shows exactly where it sits, and you are only charged twice — never a surprise line item.
- 01
Send the link
Any Chinese marketplace URL, or just a photo of what you want.
- 02
We quote
Goods, domestic freight and our 5% fee, itemised. Freight is quoted later, by weight.
- 03
You pay for the goods
First of two charges. We never buy before payment clears — that is what keeps our pricing honest.
- 04
We purchase
Ordered in Chinese, with the seller, at the domestic price. Rate locked that day.
- 05
Inspection & photos
Goods land in our warehouse. We open, check and photograph. You approve or we return it.
- 06
Consolidate & pay freight
Several orders go into one box. We weigh it, you pick a carrier, then pay the freight. Second and final charge.
- 07
Shipped & tracked
Tracking number the same day. If it is lost or damaged, your country partner opens the claim, not you.
Fees
Four lines. That is the whole price list.
Agents that advertise a 0% service fee make it back on freight, where you cannot compare. We would rather charge a visible 5% and quote freight at cost plus a stated margin.
Schedule of charges · v1.0 · 2026
| Item | What you pay | Notes |
|---|---|---|
| Goods | At cost | The seller receipt is attached to your order. Mid-market FX, no spread added. |
| Service fee | 5% | Of goods value. Minimum $2 per order, capped at $150. Drops to 3% above $5,000. |
| International freight | By weight | You choose the carrier from a live rate table. We show the carrier cost and our margin separately. |
| Storage, QC photos, consolidation | Free | 90 days free storage. Six photos per order. Unlimited consolidation into one box. |
Country partner programme
One partner per country. It could be you.
The buyers who succeed with China do not speak Chinese — they know someone who does. We are building that person into every market: a local partner who speaks the language, understands how business is actually done there, and carries our warehouse and our liability behind them. English is not the opportunity. Spanish, Portuguese, Arabic, French and Russian are.
You bring
- Your language, and how business is really done in your country
- Local customers — resellers, shop owners, small importers
- First-line support in your own timezone
- No capital. You never hold stock and never front the money.
We bring
- Two warehouses in China, purchasing team and QC line
- Your own branded sub-site, dashboard and customer accounts
- Payment collection, invoicing and FX handled by us
- A UK-registered entity standing behind every order
You earn
40%of the service fee on every order from your country
20%of the freight margin on consolidated shipments
∞Customers stay yours. Recurring, for as long as they order.
Apply for your country
Open territories
- 🇬🇧 United Kingdom Taken
- 🇧🇷 Brasil Open
- 🇲🇽 México Open
- 🇦🇪 الإمارات Open
- 🇸🇦 السعودية Open
- 🇳🇬 Nigeria Open
- 🇨🇴 Colombia Open
- 🇪🇬 مصر Open
- 🇨🇱 Chile Open
- 🇰🇪 Kenya Open
- 🇵🇪 Perú Open
- 🇺🇦 Україна Open
Guarantees
Why your money is safe with us.
A real, registered company
TJ NOVA LTD, registered in England and Wales, company number 17308318. Verifiable on the public register before you send a single dollar.
Genuine goods only
We do not source counterfeits, replicas or brand-infringing goods, and we decline those orders. It is why our warehouse is not at risk, and why your parcel is not either.
Not purchased, fully refunded
If the seller is out of stock or the price moved, you get 100% back to the original payment method — service fee included. No store credit.
You approve before it flies
Photos of the actual item reach you while it is still in our warehouse. Wrong item, wrong size, damaged box — it goes back to the seller, not onto a plane.
Questions
Straight answers.
Do I need an account just to see a price?
No. Paste a link and you get an estimate immediately. An account is only needed when you decide to place the order, because we have to attach the parcel to a shipping address.
Why am I charged twice?
Because nobody knows the freight cost until the box is packed and weighed. Charging one lump sum up front means guessing high and keeping the difference. We charge goods first, then actual freight after weighing.
Can you buy from a factory that is not online?
Yes. Send a photo or a spec and we will source it, including factory visits and sample runs for wholesale quantities. This is where a sourcing agent earns its fee.
Who pays import duty?
You do, to your own customs — we cannot legally pay it for you. What we can do is declare correctly, split parcels under your country threshold where that is legal, and tell you the likely amount before you ship.
What if the goods arrive broken?
Send photos within 72 hours. If our QC images show it left intact, we file the carrier claim and cover you while it is processed. If our QC missed it, that is on us and we refund immediately.
I want the partner role for my country. What now?
Apply above. We ask about your language, your existing customer base and your local market, then run a 30-day trial with live orders before the territory is assigned exclusively.
Send us a link. See the real price.
No account, no commitment, no card. Just the number.
Talk to a human
TJ NOVA LTD · 124-128 City Road, London, EC1V 2NX, United Kingdom · Company No. 17308318
Fees, policies and service scope on this page were last reviewed on 2 September 2026 by TJ NOVA LTD, the operator of BuyBridge.